FAQ
Frequently Asked Questions
You can place an order directly on our website by adding items to your cart and proceeding to checkout. Alternatively, you can contact our customer service team for assistance with placing an order.
We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept PayPal and other forms of payment as indicated on our website.
Shipping costs vary depending on the weight of the items in your order, the shipping method selected, and the destination address. You will be able to view shipping costs during the checkout process before submitting your order.
We offer a 30-day return policy for eligible items. Please refer to our Refund and Return Policy for detailed information on returning products and requesting refunds.
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your order online.
If you receive a damaged or defective item, please contact our customer service team as soon as possible. We will provide further instructions on how to return the item and arrange for a replacement or refund.
Once an order has been placed, it may not be possible to cancel or modify it. However, please contact our customer service team, and we will do our best to accommodate your request.
At this time, we do not offer gift wrapping or personalized messages. However, we are continuously looking for ways to enhance our services, so please check our website for any updates or changes.