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Shipping Policy

Thank you for shopping with Ship to Door LLC. This Shipping Policy outlines our procedures regarding the shipping and delivery of your orders.

Order Processing

  1. Orders are typically processed within 1-2 business days of receipt, excluding weekends and holidays. Orders received after 12:00 PM EST may not be processed until the following business day.
  2. Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Methods

  1. We offer several shipping options, including standard shipping, expedited shipping, and express shipping. Shipping costs and delivery times vary depending on the shipping method selected and the destination of the order.
  2. Please note that delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or other factors beyond our control.

Shipping Restrictions

  1. We currently only ship orders to addresses within the United States, including Alaska and Hawaii. We do not ship to international addresses or P.O. boxes.
  2. Certain items may be subject to shipping restrictions due to size, weight, or other factors. Any such restrictions will be noted on the product page.

Shipping Costs

  1. Shipping costs are calculated based on the weight of the items in your order, the shipping method selected, and the destination address. You will be able to view shipping costs during the checkout process before submitting your order.
  2. We may offer free shipping promotions from time to time. Any such promotions will be clearly indicated on our website.
Delivery
  1. Delivery times vary depending on the shipping method selected and the destination of the order. Standard shipping typically takes 3-7 business days, while expedited and express shipping options are available for faster delivery.
  2. We are not responsible for delivery delays caused by shipping carriers or other factors beyond our control. However, if you experience any issues with the delivery of your order, please contact us, and we will do our best to assist you.

Order Tracking

  1. Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your order online.
  2. If you have any questions or concerns about the delivery of your order, please contact our customer service team, and we will be happy to assist you.

Contact Us

If you have any questions about our Shipping Policy, please contact us at support@shiptodoorllc.com
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